7/2/2023 0 Comments Septakey![]() ![]() Modernizing the website, mobile app, and communication channels.Īn extensive customer outreach campaign was conducted to help guide the direction of SEPTA Key 2.0.Flexible fare structure to make it easier for customers to obtain the best fare possible.Integration with regional partners and third party-issued fare media.Automatic, real-time updates to customer accounts and fare media.Expanding the retail network to provide riders with more locations to purchase fares.Convenience of paying for multiple riders at the same time with the same fare media.New and better options to pay using a smartphone, contactless debit or credit card, or wearable device. ![]() With SEPTA Key 2.0, riders can expect to see the following upgrades: “Our goal is to build on the strengths of SEPTA Key by unifying fare policy and promoting affordability, equity, and ridership growth.” “We have learned a lot from the first phase of SEPTA Key,” said Richards. Now, more than a decade after its design, the current SEPTA Key data-processing software is due for an upgrade to meet the expectations of today – and tomorrow. ![]() SEPTA Key propelled SEPTA from an era of tokens and paper tickets to a reloadable, contactless chip card that offers a host of options for seamless travel and self-service flexibility. “This is a critical investment in our customers, and an important part of SEPTA Forward, SEPTA’s strategic plan.” “SEPTA Key 2.0 will help ensure that we stay up-to-date with constantly-evolving fare payment technology,” said SEPTA General Manager and CEO Leslie S. SEPTA Key 2.0 is a next-generation, multimodal fare payment system intended to improve the customer experience. If you work for an employer that qualifies (workplace with 50+ employees) and would benefit from becoming part of SEPTA Key Advantage you can fill out a quick interest form here.SEPTA is seeking proposals from experienced vendors to develop, implement, and maintain its fare payment system as part of “SEPTA Key 2.0”. While there are other options that fulfill this requirement – for instance pre-tax transit benefits – SEPTA Key Advantage is one of the most exciting, because of how it will lead to expanded public transit ridership, all while making life more affordable for people who already rely on public transit.Ĭurrently the Council’s Transportation team is working with employers to get them to adopt SEPTA Key Advantage (as well as other employee transportation benefits programs). This program’s rollout coincides with Philadelphia’s Employer Commuter Transit Benefit Ordinance that took effect earlier this year, requiring that employers in Philadelphia with 50+ employees offer some kind of transit benefit. You can learn more about the program here. SEPTA passes can help facilitate back to office plans, and be used as a hiring and retention tool – because employees can use the passes for all the public transit trips they take, not just their commute to work. ![]() The large discount is possible because this program is not opt-in – all employees who are eligible must be enrolled – meaning even more potential new transit riders! The program was first eligible to employers with 500+ employees, but now SEPTA has expanded the program eligibility to mid-sized employers with 50 to 499 employees (workplaces with fewer than 50 employees will be eligible for the program in May). Through this program, employers offer all access monthly SEPTA passes as a benefit to employees at a heavily discounted rate, which gives employees a great incentive to use public transit. In the past year SEPTA launched a new, employer-based, all access pass called SEPTA Key Advantage, which is a new option for employers to incentivize their employees to travel sustainably, and the Council’s transportation team is working to encourage eligible workplaces to offer this benefit to their employees. The Council’s transportation team works to address the impacts of emissions from single occupancy vehicles (SOVs) by making it easy for employers to adopt programs that encourage their employees to commute (and travel in general) in sustainable ways.Ĭommuter benefit programs help employees save on the cost of taking public transportation, and the Council has worked for years to give people as many options as possible to reduce the environmental impacts from transportation. Using alternative transportation methods is an important way to reduce climate impacts, and an effective way to improve air quality in the Philadelphia region. Single occupancy vehicle (SOVs) trips create road congestion and cars are responsible for a tremendous amount of carbon emissions. ![]()
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